Bidvest Protea Coin
Multi Factor Authentication Multi Factor Authentication

To ensure better security, we are adding one more step to the login process.

Multi Factor Authentication (MFA) is done in three parts, your (1)username and (2)password and something (3)unique about you. The easiest is a phone number. To simplify, this means that you confirm that you are logging in with a phone number. Don’t worry we will warn you and then inform you. Just sit tight and be ready…

Some notes on MFA installation...

We will open our Wi-Fi for you to install the app, if you need it, so there is no cost to you. This is, of course, all in line with your employment agreement and privacy rules.

If you want to be able to work from home. You can use a smartphone, then install the Microsoft Authenticator app to receive a notification and approve your sign in. You can receive a push notification, this has a tiny data cost. Alternatively you can use the SMS option, this is totally free of charge.

Install and set up the Authenticator App by following these steps.

Download and install the Microsoft Authenticator app for Android, iOS

STEP 1: OPEN THE MOBILE APP

Open a browser on your computer and go to portal.office.com. Sign into your Office 365 for business account.

Use these steps if you see this screen:

  1. Click Set it up now.
  2. Choose Mobile app from the dropdown.
Make sure "Receive notifications for verifications" is selected. Click Set up

Use these steps if you see this screen:

  1. Click here.
  2. In the drop-down box under What's your preferred option, choose Notify me through app.
Check the box for Authenticator app or Token, and then click Set up Authenticator app.

STEP 2: WAIT FOR CONFIGURATION POP-UP BOX.

You should see a window on your computer that looks like this.

STEP 3: ADD ACCOUNT TO MICROSOFT AUTHENTICATOR

  1. Open the Microsoft Authenticator app on your phone.
  2. Tap the + > Work or school account.
  3. Use your phone to scan the QR square that is on your computer screen.
    • iPhone users may have to enable the camera in Settings in order to scan.
    • If you can't use your phone camera, you'll have to manually enter the 9-digit code and the URL.
Your account will be added automatically to the app and will display a six-digit code.

STEP 4: CONFIRM ACTIVATION STATUS ON YOUR COMPUTER

This is where the cost choices are made. Choose the app or desk phone in the “How should we contact you” box.
Choose Receive notification (your phone will pop-up an approve or deny notification) or use verification code (you will receive an SMS at no cost to you and enter in your computer log in-box).

  1. Switch back to your computer and click Done.
  2. Now wait for the Checking activation status text to finish configuring your phone.
  3. When it's complete, you'll be able to click the Contact me button on the right.
Note: If configuration fails, just delete retry the previous steps again.

STEP 5: APPROVE SIGN IN ON YOUR PHONE

  1. Switch back to your phone and you'll see a notification for a new sign in.
  2. Go to the Microsoft Authenticator app.
Tap Approve to allow it

STEP 6: FINISH SET UP

  1. Back on the computer, follow any prompts that you might see such as adding a mobile number.
  2. You're good to go!